Taking care of claims

We understand that when it comes to insurance, the true value is revealed when a claim needs to be processed.

That’s why we’ve assembled a team of dedicated experts who are not just well-versed in policy details, but also empathetic to the unique challenges you may face.

Whether you need to file a claim to protect your interests, or navigate a claim made against you, our in-house insurance claims team is here to help every step of the way.

Our swift response, attention to detail, and unwavering dedication to client satisfaction means any claim is handled efficiently and effectively, giving our clients absolute peace of mind.  

With our in-house claims team, we ensure that your insurance experience is not just about coverage, but about reliable and trusted support when you need it most. 

Let us handle your insurance and risk program. We’re ready.

When it comes to claims, we’ll fight your corner. We’ve invested in our own in-house claims team allowing us to react quickly. It often means we can get advanced payments in days of an incident occurring, which understandably can be hugely beneficial for our clients.

Jacob Duckworth
Jacob Duckworth
Managing Director

Lovely words from
happy clients

We began dealing with Anthony James as we felt the team understood our business, our sector, and our needs. We were given the option to appoint Anthony James as our insurance broker by transferring our existing policies prior to renewal. This meant that Anthony James could handle the entire review process and negotiate the best possible renewal terms on our behalf. In doing so, we saved time as we only dealt with one insurance broker who we felt were acting in our best interests throughout the process. We achieved a significant saving across our insurance program. Since making the transition, we have experienced great service and would happily recommend Josh Gough and the Anthony James team.

Brett Marvin, Managing Director. East Midlands Reactive Maintenance Ltd

We have recently moved to Anthony James Insurance Broker and the service we have received has been excellent. We are a fast-paced construction company who require our insurance broker to be reactive to our needs and Anthony James certainly achieve this. The first-class service, communication and personal touch all helps to reduce the stress of the insurance process. The whole team at Anthony James (especially Adam Gutteridge our Account Executive) has taken time to understand our business and the business needs which is exactly what we wanted from a broker.

Emma Veasey, Finance Manager, M&O Group

Since engaging Anthony James, they have been extremely accommodating and taken the time to really understand how we operate and put an insurance programme into place to wrap around. We have regular contact with Jacob, Adam and Nela who are always proactive and would recommend their services to other businesses.

Gareth Parkinson, Managing Director. Quality Timber Buildings Ltd

The professionalism and attention to detail of the team at Anthony James Insurance Brokers is of the highest standard. By meeting regularly, they keep pace with our business and have designed an insurance programme across multiple Insurers which meets the needs of our company and satisfies contractual obligations of third parties. They always act with complete integrity which makes working with them a pleasure and the relationship goes far beyond the tailoring of our insurance programme.

Tim Barnett, Finance Director. Pneuride Ltd

We engaged the services of Anthony James Insurance Brokers just prior to our group renewals last year. Since engaging their services, they have realigned our insurance programme to maximise the levels and scope of cover as well as our overall premium spend. During the last year, we have had a few instances with claims which were not straightforward, they took the lead on these and challenged insurers which resulted in the claims being settled in full. We find their approach is to listen to us and find solutions, which given the nature of our industry is not always straightforward.

David Jones, Group Finance Manager. Vital Group (International) Ltd

Tips & Guides

Let us handle your insurance and risk program. We’re ready.